Category Archives: BT Consumer

What is BT Digital Voice? BT Digital Voice is BT’s Consumer Digital (Internet) based voice service that is being rolled out as the replacement to their current analogue (PSTN) fixed line home phone service. This is being rolled out as the current analogue (PSTN) phone system is being closed by December 2025. For more information on the nationwide switch over visit our homepage How is BT Digital Voice being rolled out? BT is currently rolling out BT Digital Voice to existing customers in phases and new customers will be placed on Digital Voice by default if they have chosen to take out a home phone service. What are the current phases? BT won’t be proactively switching anyone who falls under the below criteria, where it has this information available: Customers with a healthcare pendant Customers who only use landlines Customers with no mobile signal Customers who have disclosed any…

Read more