Landlines Go Digital

BT Digital Voice Rollout

What is BT Digital Voice?

BT Digital Voice is BT’s Consumer Digital (Internet) based voice service that is being rolled out as the replacement to their current analogue (PSTN) fixed line home phone service. This is being rolled out as the current analogue (PSTN) phone system is being closed by December 2025.

For more information on the nationwide switch over visit our homepage

How is BT Digital Voice being rolled out?

BT is currently rolling out BT Digital Voice to existing customers in phases and new customers will be placed on Digital Voice by default if they have chosen to take out a home phone service.

What are the current phases?

Currently, BT is running roadshows throughout Wales.

BT Digital Voice roadshows and events can be found at:

BT’s Digital Voice Rollout Locations Plan:

Autumn 2023
North West – October/November 2023
London – November/December 2023

Spring 2024
West Midlands – January/February 2024
South East – March 2024
Wales – April 2024
East Anglia – May 2024

Summer 2024
North East – June 2024
Scotland – July 2024
South West – September 2024

– List of areas and timescales BT has announced for their Digital Voice Rollout

Previous phases

They will also be bringing their awareness campaign to the region including events such as town halls and roadshows.

Town Hall Events:
2nd August, 10:00 – 15:00: Leeds, Headingley Enterprise and Arts Centre West Yorkshire, LS6 3HN  
22nd August, 10:00 – 15:00: Sheffield St Marys’ Church & Community Centre, Bramall Lane, Sheffield, S2 4QZ 


More information from BT on this can be found at:

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